Dec 19-Crap

Crap: What was just absolute rubbish for you this year?  What would you do to change that? Describe something, or some moment, that was just hopelessly awful, and tell us how it could (or could not) be made better.
Maybe I'm in too warm and fuzzy a mood, or it's too early in the morning, but I can't really pull anything out right now. I'm sure there were craptacular moments this past year, but nothing so horribly awful.

So there.